Talkdesk Retail Smart Service Brings the Power of Artificial Intelligence to Customer Self-Service and Agent Interactions

Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences Provides a better way for retailers to unlock the value of their contact center, while offering customers the right experience at the right time According to recent Talkdesk Research™, only 31% of customer experience (CX) professionals currently use AI to meet customer expectations for fast, accurate issue resolution Talkdesk Retail Smart Service makes self-service…

Clinc Launches Artificial Intelligence Technology For Banks & Credit Unions

Robust technology is geared towards fast, affordable deployment. Clinc AI today announced a suite of patented Conversational AI products for Banks & Credit Unions. Clinc's revolutionary enterprise AI platform is the foundation of the new products, with the vision to enable banks and credit unions to deliver a high-tech, high-touch experience for their customers, while requiring minimal work to rapidly deploy. "We spent the winter talking with banks and credit unions of all sizes and the message was clear:  they need…

Artificial Intelligence For The Customer Experience: e-bot7 Closes Deal With Peugeot Motocycles

Munich, June 15, 2021 (GLOBE NEWSWIRE) -- The deal with Peugeot Motorcycles underlines e-bot7's increasingly strong presence in the French market. The order is the next step for Peugeot Motocycles to improve the customer experience further and to accompany customers along the customer journey in the best possible way. The AI-based chatbot is 100% automated and will be available directly for the customer on the homepage. Marketing Technology News: Algolia Appoints Former Twilio Exec, Bharat Guruprakash, As Chief…

CloudCommerce to Benefit from $5.9 Trillion Artificial Intelligence Market Opportunity

The Company is waiting for regulatory approval to change its corporate name to AiAdvertising, Inc. to better reflect its focus on using artificial intelligence (AI) to accelerate revenue growth and reduce the cost of advertising CloudCommerce, Inc. (CLWD), a technology driven provider of digital advertising solutions, today announced that SWARM, the Company’s AI-driven advertising solution, is well-positioned to benefit from the total global industry sales and marketing opportunity forecast to exceed annual revenue of $5.9…

Enterprise Automation Announces Results Of Innovative Artificial Intelligence And Data Visualization Research And Development Projects

Enterprise Automation’s internal R&D group has completed projects for the drinking water industry using AVEVA artificial intelligence and data visualization software solutions and seeks partners for developing technology-based proofs of concept. Enterprise Automation, North America’s premier control systems integration firm serving the water and wastewater and life sciences industries today announced its most recent internal research and development projects using artificial intelligence and data…

AI Guide for Businesses Created by CompTIA Artificial Intelligence Advisory Council

As more companies explore the viability of adding artificial intelligence into their business processes, a new resource from CompTIA, the nonprofit association for the information technology (IT) industry and workforce, offers guidance, answers questions and provides information to help in the decision-making process. "Artificial Intelligence in Business: Top Considerations Before Implementing AI" was produced by the CompTIA Artificial Intelligence Advisory Council, a group of thought leaders and innovators committed to…

OnSolve And Base Operations Partner To Provide Customers With Contextual Based, Risk Assessment Capabilities Powered By Artificial…

OnSolve, a leading critical event management provider for enterprises, SMB organizations, and government entities, today announced a partnership with Base Operations, a risk intelligence company offering street-level threat assessment for global companies powered by artificial intelligence (AI). The partnership creates a one-of-a-kind AI-driven risk analysis capability that provides context and relativity to a targeted region before an event, or as a critical event is being tracked in real-time with OnSolve Risk…

Leonovus Joins Artificial Intelligence Affiliate Network

Leonovus Inc. is pleased to announce that it has signed an agreement to become an Affiliate of AI Partnerships Corp ("AIP"). AIP is establishing a world-wide network of artificial intelligence ("AI") solution integrators targeting small to medium-sized companies who typically have had limited access to AI because of the cost and complexity of implementation. The AIP network solves the access problem by providing a global network of focused AI system integrators. Marketing Technology News: Vericast Survey: How Deals Play…

SightCall Closes $42M Series B Round to Significantly Expand Visual Assistance Market with Augmented Reality and Artificial Intelligence

Series B funding round led by InfraVia Capital Partners, along with co-investor Bpifrance, through its Large Venture fund Fueled by accelerated digital transformation during COVID-19 and the rise of remote collaboration, SightCall forges ahead as a market innovator and leader with increased R&D investment to expand AI and AR capabilities More than 200 enterprise customers across manufacturing, insurance, healthcare and more use the world’s first AR-powered visual assistance platform SightCall, the leading…

CloudCommerce Adds Digital Audio to Its Artificial Intelligence (AI) Advertising Solution

The Company’s AI-driven SWARM solution will include Audacy’s programmatic audio ad capability of reaching over 170 million consumers each month CloudCommerce, Inc. (CLWD), a technology driven provider of digital advertising solutions, today announced that SWARM, the Company’s AI-driven advertising solution, will now include programmatic audio ads reaching over 170 million consumers each month provided by Audacy, Inc. Marketing Technology News: Critical Event Management (CEM) Leader Everbridge Completes Acquisition of…

KnowBe4 Launches Artificial Intelligence-Driven Phishing Feature

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, announced a new feature – AI-Driven Phishing. A majority of data breaches begin with a phishing attack and the threat continues to grow. According to the fourth quarter 2020 Phishing Activity Trends Report by the Anti Phishing Working Group, phishing attacks doubled in 2020, growing from 100,000 in January to 200,000 in December. Marketing Technology News: Alliance Develops Shared Diversity and…

ContractPodAi Partners with Qualitas Consulting Group to Introduce Artificial Intelligence-Powered Contract Management to More Legal Teams

Qualitas further expands its technology partnerships ContractPodAi®, the award-winning legal tech company and leader in AI-powered contract lifecycle management (CLM) solutions, today announced its partnership with Qualitas Consulting Group, a leading full-service consulting organization providing technical and functional expertise for business process, contract lifecycle management, and enterprise legal solutions. Qualitas will empower ContractPodAi to further the deployment and services capabilities of…

Promethium Recognized for Breakthroughs with Big Innovation, Artificial Intelligence Excellence and CRN Big Data 100 Awards

Innovations in AI and NLP Make it Easier and Faster to Find, Prep and Analyze Data AI-driven augmented data management provider Promethium, today announced that its breakthrough technology has been recognized with three prestigious industry awards. Promethium has been named a winner of both the 2021 BIG Innovation Awards and the Artificial Intelligence Excellence Awards, which are awarded by The Business Intelligence Group to recognize organizations, products, and people that are bringing new ideas to life in innovative…

Turkcell Democratizes Data Science and Drives Artificial Intelligence Innovation with Red Hat OpenShift

Red Hat, Inc., the world's leading provider of open source solutions, announced that Turkcell, a leading converged telecommunication and technology services provider, has built its new artificial intelligence (AI) services architecture and application hub on Red Hat OpenShift, the industry’s leading enterprise Kubernetes platform. This has helped Turkcell to transform customer experiences, drive operational efficiencies and bring a greater diversity of consumer and business innovations to market faster. Marketing…

AI Data Powerhouse, LogicPlum, Recognized By Inory Business Magazine As One Of The ‘Top 10 Leading Artificial Intelligence Companies…

Delivering valuable market insights and organizational knowledge for clients via cutting-edge machine learning. LogicPlum officially announced that it had been selected by Inory Business Magazine as a Top 10 Leading AI Company based on the work of LogicPlum's visionary team and its groundbreaking Enterprise AI Platform. Led by founder Damian Mingle, LogicPlum helps businesses and organizations bridge the divide between advances in machine learning and practical AI applications for the business world. Since its founding,…

Hewlett Packard Enterprise Wins Red Hat North American Partner Award for Artificial Intelligence (AI) Solutions

Award honors HPE for exhibiting success with AI solutions using Red Hat technologies within the public sector Hewlett Packard Enterprise (HPE) today announced it has been honored as Artificial Intelligence (AI) Solution Partner of The Year by Red Hat, Inc., for AI solutions developed for the public sector. The award is part of the annual Red Hat North America Partner Awards, which recognize partners for their commitment to open innovation and collaboration with Red Hat. Marketing Technology News: New…

CloudCommerce’s Artificial Intelligence (AI) Solution Outperforms Client Expectations in Recent Test

CloudCommerce, Inc. (CLWD), a leading provider of digital advertising solutions, announced that an accessories maker for the Jeep Wrangler experienced a 143% increase in conversions and its highest click-through rate ever by leveraging SWARM, the Company’s AI-driven solution. Marketing Technology News: InMobi Appoints Krista Thomas Senior Vice President and Global Head of Marketing for InMobi… Andrew Van Noy, CloudCommerce CEO reported, “SWARM tested 90 ad variations leveraging a mix of images, headline and body copy.…

Annual Survey Finds Seven in Ten Marketing Leaders Plan to Leverage Artificial Intelligence to Take the Guesswork out of Every Creative…

Persado’s 2021 State of AI and Creativity Survey highlights the growing importance of technology to generate and deliver more predictive, personalized creative that can be directly attributed to business outcomes Persado, the leading AI content generation and decisioning platform that unlocks the value of the right words at every customer interaction, today announced the results of a first-of-its kind survey: 2021 State of AI and Creativity. More than 400 chief marketing officers and senior marketing leaders…

Dataiku Named to the 2021 CB Insights AI 100 List of Most Innovative Artificial Intelligence Startups

Dataiku honored as a leading Data Science Platform in the AI Deployment category CB Insights today named Dataiku, the world's most advanced Enterprise AI platform, to the fifth annual AI 100 ranking, showcasing the 100 most promising private artificial intelligence companies in the world. Marketing Technology News: Hootsuite Partners with Pride At Work Canada to Advance LGBTQ2+ Inclusion “This is the fifth year CB Insights has recognized the most promising private artificial intelligence companies with…

Securiti Named To 2021 CB Insights AI 100 List Of Most Innovative Artificial Intelligence Startups

Company Recognized for Achievements in Cybersecurity Securiti , the leader in AI-powered Data Privacy and Security, today announced it was selected for the fifth annual AI 100 ranking of the 100 most promising private artificial intelligence (AI) companies in the world. The company was recognized in the cybersecurity application category. Marketing Technology News: MarTech Interview with Robert Glazer, CEO at Acceleration Partners .@SecuritiAI is one of only five cybersecurity companies named to 2021 CB Insights…