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AppDirect Secures $185 Million of Funding to Fuel Global Expansion

AppDirect, the leading subscription commerce platform, announced investments of US$185 million from global institutional investor Caisse de dépôt et placement du Québec (CDPQ) and existing investors. The $185 million in funding brought the total equity raised by AppDirect to approximately $465 million. Since its funding round in 2015, AppDirect has experienced tremendous growth across all indicators – increasing Gross Merchandise Value (GMV) more than 1500 percent since 2015 to over US$1 billion, expanding its global…

Tally Street Raises Seed Funding to Bring Customer Insights to Small and Medium-sized Businesses

Just in time for small and midsize businesses that are adapting their strategies after a rough first-half of 2020, Tally Street announces a $750,000 Series Seed investment to expand its customer analytics and revenue operations offerings. Tally Street’s solution is built for B2B companies who want to retain customers, grow repeat business, and minimize customer credit risk. CEO Brian Suthoff was inspired to start Tally Street after building both a VC-backed, mobile analytics and marketing company, which was recently…

VIDSIG Announces New Consumer App Release Date and Closes Initial Seed Round Funding

Live, one-to-one video platform VIDSIG (Video Signature) announced it had closed an initial seed funding round and targeted October 20, 2020 for the release of its new consumer app. VIDSIG connects athletes, artists, and performers with fans and followers around the world via its proprietary, live one-to-one video platform. Hall of Fame greats Joe Montana, Jerry Rice and Chris Mullin were the initial stars to join VIDSIG, which was built originally as a way for baseball Hall of Famer Willie McCovey to generate income from…

Infosum Raises $15.1 Million in Series a Funding

InfoSum, the world’s leading provider of decentralized marketing infrastructure, announces the completion of its Series A funding round, raising $15.1 million. InfoSum has built the world’s first decentralized marketing infrastructure that enables companies of every size and industry to collaborate across first and second-party data sets, to create a superior experience for consumers. Powered by this privacy-first solution, leading broadcasters, brands, and enterprise companies are working seamlessly on first-party…

Verloop Raises $5 Million in Series a Funding From AWI and Existing Investors

The ​customer support automation platform competes with global players like IBM Watson and Amazon's AWS Chatbot Customer support automation platform, Verloop.io, has raised $5 million in its Series A funding round led by Alpha Wave Incubation (AWI), along with existing investors IDFC Parampara and Infosys cofounder Kris Gopalakrishnan. This is AWI’s first investment in India. It was launched in May this year by Abu Dhabi’s sovereign fund, ADQ, to invest $300 million in startups across India and Southeast Asia. AWI is…

Gong Raises $200 Million in Series D Funding at $2.2 Billion Valuation

Gong, the revenue intelligence platform leveraging artificial intelligence to transform revenue teams, announced it raised $200 million in a Series D funding bringing the company’s valuation to $2.2 billion. The new investment follows Gong’s $65 million Series C funding announced in December 2019. The latest funding was led by Coatue and joined by Index Ventures, Salesforce Ventures and Thrive Capital, with participation from existing investors Battery Ventures, NextWorld Capital, Norwest Venture Partners, Sequoia Capital…

Pattern Closes $52 Million Series A Funding to Expand its Global Ecommerce Platform for Brands

The industry's premier partner for global ecommerce continues to aggressively invest in data science, global expansion and proprietary technology to accelerate its share of global retail ecommerce sales, which are expected to surpass $6 trillion annually by 2023 Pattern, a leading global ecommerce partner with 18 global locations, announced that it has closed its first round of outside funding—a $52M investment co-led by Ainge Advisory and KSV Global. It is one of the largest Series A investments by a female co-founded…

Qualified.com Raises $12 Million Series A Funding to Turn B2B Websites

Norwest Venture Partners leads investment in the industry's only conversational marketing platform purpose-built for companies that use Salesforce Qualified solves a multi-billion-dollar problem for B2B brands: the inability for marketing and sales teams to identify and instantly meet with target buyers on their website  Qualified, the conversational marketing platform for companies that use Salesforce, announced a $12 million Series A funding round led by Norwest Venture Partners with additional participation from existing…

Yotpo Raises $75 Million in Funding, Sets Sights on Creating a Single Platform for All eCommerce Marketing

Led by Bessemer, Yotpo's Series E Funding Will Fuel Marketing Innovation to Help eCommerce Businesses Drive Revenue As COVID-19 Propels Consumers Online Yotpo, the leading SaaS-based eCommerce marketing platform that helps retail brands accelerate online revenue growth, announced $75 million in Series E funding. The company has raised $176 million in total. Led by Adam Fisher, Bessemer Venture Partners (BVP) is increasing its investment in Yotpo in response to the company's consistent growth and strong performance.…

boostr Secures $7 Million in Series A Funding

boostr, the leading omnichannel CRM and Order Management platform designed for Media & Advertising companies, announced today the closing of $7 million in Series A funding. The oversubscribed round was led by Vocap Partners and also included Bertelsmann Digital Media Investments (BDMI), Math Capital, and C2 Ventures. boostr has seen explosive growth in 2020, adding a record amount of new customers and revenue growth, as media companies have sought out a revenue management solution that saves time and cost while improving…

Talkdesk Raises $143 Million in Series C Funding

Series C funding brings Talkdesk valuation to more than $3 billion, reflects strong investor confidence and highlights the strategic role of superior customer experience among top global brands Talkdesk, Inc., the cloud contact center for innovative enterprises, announced $143 million in Series C funding from a combination of new and existing investors. The amount raised, and the company’s valuation of more than $3 billion, reflects both investor confidence in Talkdesk’s business and the strategic role that superior…

Vision Critical Secures US$20 Million in Growth Funding from Vistara Capital Partners

Investment to accelerate the next stage of rapid CXM growth Vision Critical, a continuous customer insights solution provider, has received US$20 million in growth debt from Vistara Capital Partners. The investment will expedite Vision Critical's aggressive growth strategy and ambitious roadmap centered around delivering a market-leading Customer Experience Management (CXM) and insights platform. "As customer retention becomes even more imperative in today's dynamic environment, Vision Critical's ability to allow…

OneClick.chat Awarded Additional $1.8 Million in Prestigious Grant Funding from NIH

Startup to Continue Research with University of Illinois Urbana-Champaign into How Video Chat Technology Can Help Aging Adults OneClick.chat, an innovative video chat platform, announced that it has been awarded an additional $1.8 Million from the prestigious National Institute of Health (NIH) Small Business Innovation Research grant, in partnership with researchers from the University of Illinois Urbana-Champaign (UIUC). This additional award builds to a total of over $2 Million awarded to OneClick.chat from the NIH via…

Auth0 Announces $120 Million in Series F Funding

Continued company growth underscores importance of identity management in digital transformation Auth0, the identity platform for development teams, announced it has closed a $120 million round of Series F funding, which brings Auth0’s valuation to $1.92 billion and total capital raised to more than $330 million. The funds will help fuel continued innovation and go-to-market expansion, responding to global demand for a simple, extensible identity platform that provides secure access to any application. Led by…

MadKudu Builds Momentum With New Intelligence Offering, New Funding

New Product Capabilities Deliver First-Ever Forward-Looking View Into Marketing Pipeline and Revenue MadKudu, an AI-based predictive analytics and marketing operations solution, announced new product functionality - MadKudu Insights, an intelligence layer that turns data into revenue through actionable reports and dashboards. Leading tech companies have been participating in the beta period, and the product will be available to all customers later in Q3. This announcement follows a $5.5M Series A funding round, led by …

Docket Meeting App Secures $1.25 Million in Funding After Zoom Competition

Docket raises additional funding from Zoom investors to grow meeting productivity platform Docket, a software-as-a-service (SaaS) productivity platform for managing effective meetings, has secured $1.25M in funding from new investors Sequoia Capital, Emergence Capital, Horizons Ventures and Maven Ventures with participation from existing investor High Alpha Capital. The funding follows Docket’s first-place finish in Zoom’s Marketplace App competition in May. "We're very excited to support Docket to become one of the many…

Permutive Raises $18.5 Million Series B Funding to Help Publishers Harness Their Data

New investment, led by Octopus Ventures, will be used for US expansion and R&D 8 out of 10 top UK publishers now using Permutive Company now sees 15 billion ad impressions across its platform Customers include BuzzFeed, Penske, The Financial Times, The Guardian, Business Insider, The Daily Telegraph, The Economist, Bell Media, NewsUK and MailOnline Permutive – the publisher-focussed data management platform – announces it has raised $18.5 million Series B funding, led by Octopus Ventures with participation from…

How The Latest $60 Million Funding Could Set SaaS Subscription Financing On A Fast-Track Path

SaaS subscription financing a very exciting space, especially when not every customer has the same set of needs and objectives SaaS subscription has been around for some time now, yet, it’s one of the most complex business models to master. The shift toward a Cloud-based subscription is showing signs of massive disruption. Customers are willing to pay more for experiences and ease of use, than merely subscribing to the product or feature. This unique CX and service-related model make SaaS subscription financing a very…

Payfone’s $100 Million Funding: Customer Identification Software Matches Steps with New Omnichannel CX Benchmarks

Payfone Declares Latest Investment Will Accelerate Privacy-First Customer Identification Management Platform with Strategic Acquisitions Phone intelligence is undergoing a massive transformation as brands and omnichannel marketing platforms aim to deliver a smooth parallel customer experience. The Customer Experience goals can’t be fully verified without authenticating the user identity and thus prevent fraud. Therefore, CX is complete only when integrated alongside identity verification and authentication analytics…

Contentful Secures $80 Million in Series E Funding, Announces New CMO, and Scales Rapidly to Power the Digital-First Era

Contentful is leading a major industry shift away from traditional content management systems to an omnichannel content platform Contentful announced today $80 million in Series E funding led by Sapphire Ventures, with participation from General Catalyst, Salesforce Ventures and five other new and existing backers. This round brings Contentful’s total funding to $158 million to date. Contentful also announced hiring a new CMO, Bridget Perry, who most recently led Adobe marketing across Europe, the Middle East and Africa.…